Return & Refund Policy
Cutebees is highly obsessed with customer satisfaction; thus, it has formulated an easy return and refund policy for its customers, which is as below.
- Customers must return their purchased product within 7 days of delivery.
- Once we receive your product, you will be notified about the condition of the product and your refund will be processed accordingly.
- If the product is used or found damaged, then the company will have the sole right to respond accordingly.
- In terms of used products, the company will cut 20% of the actual cost and the remaining would be transferred to the customer within 3 days.
- In terms of damaged products, the company will have the sole right either to cut a percentage or to hold 100% of the cost.
- If a customer receives a damaged product, he/she must notify the company within 3 hours of delivery and the company will replace the product without any extra charges.
- If customer want to change the size or exchange the product, he/she can without any hesitation, but it should be done within 7 days of delivery.